Screenwall Originals

Draft legal document for local/staging functional testing only. Publication details remain explicitly unfinished.

# SHIPPING AND DELIVERY POLICY *Screenwall Arts and Prints | Effective date: [TO BE SET AT PUBLICATION]* ## 1. Service area Unless a product page or checkout expressly enables another destination, Screenwall currently accepts delivery addresses within India. Delivery availability may depend on PIN code, courier coverage, product size and operational restrictions. ## 2. Production and dispatch Many products are made to order. The estimated production/dispatch period, where available, will be shown at checkout, order confirmation or subsequent order communication. An order may contain multiple products that require different production steps. Screenwall may ship them together or separately where operationally appropriate. ## 3. Delivery estimates Delivery dates are estimates unless Screenwall expressly identifies a date as a committed delivery schedule. Delays may occur because of production rework, courier capacity, weather, strikes, transport disruption, public emergencies, government restrictions, incorrect addresses or other events. Where a delay is caused by force majeure or another extraordinary event beyond Screenwall's reasonable control that legally qualifies for the force-majeure exception, late delivery will not by itself create a cancellation/refund right solely on that ground, except as required by applicable law. Where Screenwall has expressly stated a committed delivery schedule and the goods are delivered late for reasons other than force majeure, Screenwall will provide remedies required by applicable consumer law. ## 4. Address and contact information The customer must provide an accurate recipient name, mobile number, street/locality, city, state and PIN code. If you discover an address error, contact Screenwall immediately. Address changes are not guaranteed after production/dispatch. Screenwall may contact the customer or courier to clarify delivery information. ## 5. Shipping charges Delivery charges, free-delivery eligibility and any applicable discount are calculated and shown before payment. Where an order qualifies for free delivery, the checkout will show the delivery charge as zero. ## 6. Tracking Where tracking is available, Screenwall may provide courier/carrier name, tracking number and/or tracking link after dispatch. Tracking status is supplied by the courier and may not update instantly. ## 7. Failed delivery and re-delivery If delivery fails because of an incorrect/incomplete address, repeated customer unavailability, refusal without a valid product issue, or another customer-controlled reason, Screenwall may charge the actual reasonable cost of re-shipping before attempting re-delivery, to the extent permitted by law. Screenwall will not charge the customer for re-delivery caused solely by Screenwall's or the courier's error. ## 8. Transit damage Please inspect the package promptly. For visible transit damage, notify Screenwall as soon as reasonably possible, preferably within 48 hours, with photographs of the product and packaging. Transit-damage claims are handled under the Cancellation, Returns, Replacement and Refund Policy. ## 9. Risk and title Screenwall remains responsible for getting the product to the delivery address through its chosen logistics arrangements. Risk of accidental loss passes to the customer upon successful delivery, subject to applicable consumer law. Ownership of the physical product passes in accordance with applicable law and successful payment/delivery, but copyright in the artwork does not pass. ## 10. Contact Screenwall Arts and Prints B-303, Shanti Vihar, Sector 95, Gurugram, Haryana 122505, India Mobile: +91 83838 00697 Email: [EMAIL TO BE UPDATED BEFORE PUBLICATION] ---